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+86 13385056078

info@newretroconsoles.com

support@newretroconsoles.com

2nd Floor, Building 1, No. 2, Minfu Road, Shajing, Baoan District
Shenzhen
Guangdong, China

Frequently Asked Question!

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On our site you can pay securely through Paypal or credit cards.

Shipping takes place within 1 working day and delivery within 7 working days.

You can return a product within 30 days of order delivery. Send us an email with all the details for the return and we will reply to you within 24h.

The amount and type of games vary depending on the console chosen. In the product specifications it is possible to know how many games are included in each console. If you don’t find the information you are looking for, please contact us.

Most of our consoles allow you to add new games thanks to cards or other mods. Please send us an email with the details of your console and we will send you all the addable games.

Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

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